I recently attended a conference for warehouse professionals.  I was intrigued by one of the sessions titled, “Managing Carrier Friendly Warehouses” and decided to attend.  The facilitator asked the audience how many were from the warehouse industry and how many were from the carrier side.

Apparently, I was the only person in the room interested in how these executives were working on becoming more “carrier friendly.”  I was asked to give them some ideas on how they could better accommodate drivers.

My list included a nice lounge with fresh fruit and snacks, comfortable chairs to sit in and showers and rest rooms for both men and women.  I suggested they include free wi-fi and make available a “courtesy car” if the driver wants to leave the facility while he or she is waiting for a load. Continue reading →

“Those who have the ability to be grateful are the ones who have the ability to achieve greatness,” Steve Maraboli, Life, the Truth, and Being Free.

When was the last time you received a hand written thank you note, or a card just to let you know someone was thinking of you?  If you’re like most people, it’s probably been too long.  When was the last time you wrote a thank you note?

If you know me personally, you’ll know that I am a firm believer in writing thank you notes.  Apparently, I instilled that same conviction in my children, as the thank you notes from both my son and daughter are sure to follow a gift, party or act of kindness.  I keep them to remind myself of the good times we shared.

Most people use the excuse that they either don’t have the materials handy or they don’t have the time to write out and mail a thank you note.  Both excuses are just a reflection of your priorities.  Keep notes, pens and stamps in plain sight so you can take a moment to send your thoughts without much effort. Continue reading →